LEGAL NOTICES
The advertising of goods, products, or real property by transmitting unsolicited facsimiles, voice messages or emails may be in violation of state and federal laws and regulations and may subject the advertiser to civil or criminal penalties. For more information, visit: http://ftp.fcc.gov/cgb/policy/telemarketing.html
PRIVACY POLICY
Entertainment Communications Network ("ECN") recognizes and respects the importance of protecting an individual’s privacy. To that end, we have adopted the principles set forth in this Privacy Policy ("Policy") to govern our use and disclosure of an individual’s Personal Information.
1.
Scope
This Policy applies to all Personal Information that ECN collects or receives,
whether manually or digitally processed.
2.
Our Services
ECN provides high-volume and value-added electronic mail, facsimile and
voice messaging services ("Services"). Our customers retain
ECN to transmit messages and provide information to their recipients ("Recipients").
In the course of those Services, we are provided by our customers with
Personal Information relating to their Recipients. In all cases we simply
act as agent for our customers and at their direction. At no time do we
do anything other than format or transmit the content of the messages
we are asked to send. Our Customer Policy Agreement requires that our
customers comply with all applicable personal-data privacy laws in compiling
and providing us with the Recipient Personal Information. Through some
of our value-added services we may collect Personal Information from Recipients.
Any Personal Information we receive is used only for the purposes and
at the direction of the customer associated with the respective Recipient.
ECN complies with all applicable laws governing the time of day we send
Voice calls. We also require our customers to provide appropriate identifying
and contact information at the beginning or end of the message through
which the Recipient may respond to have his or her number removed from
the customer's list or obtain contact information for the customer. Where
we collect Personal Information (such as the fact that a call was successfully
completed, that a Recipient has requested to receive no further calls,
or that the Recipient has a new number), we provide it only to the customer
on whose behalf the call was made.
3.
Other Information Collection
You also may provide us with Personal Information when you contact us
with a question or concern about this Policy or about our Services. In
this context, we will use it only to respond to your inquiry or otherwise
as required by law.
4.
Transfer of Personal Information
As noted above, we utilize the Personal Information of Recipients only
as directed by our customers in the performance of the Services. We do
not disclose the Personal Information to third parties except to the specific
customer with whom the Recipient is associated unless otherwise required
by law.
5.
Access to Personal Information
Individuals seeking access to their Personal Information that we have
received from a customer must contact the customer directly. ECN requires
messages to contain the name or contact information of the customer on
whose behalf the message was sent.
6.
Security
We utilize reasonable and appropriate protections to ensure that Personal
Information in our care is not misused or accessed without authorization.
Personal Information is stored on our servers, with access restricted
to those employees or contracted vendors who have a need for such access
to perform a legitimate business function relating to the Services or
for maintenance, internal security or related issues.
7.
Data Integrity
We only use Personal Information that is necessary to perform the Services
requested. Occasionally, a customer provides us with more Personal Information
than is necessary for that purpose (for example, providing us with a name,
street address and e-mail address, when only the name and e-mail address
are necessary). In those cases, we identify and utilize only those data
that are needed. The rest remain secure and unused until destroyed or
returned to the customer. We also only store Personal Information when
specifically requested to do so by a customer or as part of our ordinary
back-up, archiving process.
8.
Do Not Call Policy
ECN strives to maintain the highest standards of ethical conduct and is
committed to complying with all federal and state telemarketing legislation.
No employee of ECN shall engage in conduct that violates the terms of
the Telephone Consumer Protection Act of 1991, applicable rules, or state
telemarketing regulations. At your request, ECN will be happy to place
your telephone numbers on our Do Not Call List. We will note your request
immediately, but it may take up to 30 days to remove your information
from active lists. You can make your request by calling 818-752-1400,
or by writing to us at:
4370 Tujunga Avenue
Suite 210
Studio City, CA 91604.
When you make a request be sure to include your name, address and all
telephone numbers (phone and fax numbers, if applicable) you want to be
included on our list. You'll remain on our "Do Not Call" List
permanently, unless you ask to be removed. If your name, address or telephone
number ever changes, you must give us your new information for your "Do
Not Call" status to remain in effect.
SPAM POLICY
Definition
of SPAM
Spam is the term used on the Internet to describe unsolicited commercial
e-mail messages. These messages are also commonly referred to as junk,
bulk or unsolicited commercial e-mail (UCE).
Our
Policy Toward SPAM
ECN prohibits the use of our system for spamming. We may, at our discretion,
refuse to process any job which meets commonly accepted definitions of
spam. We also reserve the right to terminate service or take other appropriate
actions against customers who violate our policies.
We require ECN customers to only use lists of e-mail addresses containing recipients who have given explicit consent to receive e-mail from that customer. Also, customers must not use lists that have been obtained from public Internet forums or any other source, either by the ECN customer or a third party.
In addition to unsolicited messages, ECN also prohibits the delivery of illegal material.
All e-mail originating at ECN must contain the name and contact information of the customer.
ECN will strictly ensure the enforcement of this policy.
Enforcement
of Our Policy
ECN offers an automated blocking feature. If an ECN customer sends you
an unsolicited e-mail message, you need only reply to the offending message
with the word "remove" (no quotes) at the beginning of the Subject:
line. ECN will block the offending customer from sending to your address
via our service, and will send you one additional e-mail confirming the
block. Instructions on how to do this are attached in plain language to
every e-mail message transmitted via ECN.
Our system blocks the address that the offending message was originally sent to insuring that the block of that specific customer will be effective, even in the case of aliasing or forwarding.
At
ECN, we provide our customers with reports of recipients who have asked
to be removed from that customer's lists. We provide these reports to
our customers so that they can clean their lists. ECN blocks delivery
from that particular customer to such addresses in any case.